Don't want my money?

  Anne spent over an hour on the phone today trying to give money to Renown/HHP. But, they didn't know what to do with that! Here's the background: Anne went to the doctor, as she's been doing quite frequently these days, and paid her co-pay as usual. What wasn't usual is that she didn't check the reciept, which she usually does. (I blame "chemo brain")   Well, it seems that she was charged significanly less than she should have been. In fact, she was billed for someone else's visit and didn't notice! When she was going over the bills last weekend she discovered their error and, being the right thing to do, she called to try and straighten this out.   Needless to say, nobody on the other end of the phone knew what to do. They kept taking down the information and transferring her to another department. No matter how many times she explained that she just wanted to pay what whe was supposed to, she was met with a disinclination to take her payment.   Personally, I think that once it's in the computer it becomes reality to all concerned and there's just no way to convince them that it's incorrect! I just imagine that the other patient is calling in trying to get credit for being over-charged that day.   Movies tonight: Overboard (Kurt Russell and Goldie Hawn) and Silver Streak (Gene Wilder and Richard Pryor). Both very funny, especially the character Goldie plays. What a gold-plated snob and some of the looks that she and Kurt give each other are classic! (you do know they're a couple in real life) I bet they had a blast making that one. Silver Streak is my new favorite Wilder/Pryor movie of all time. Although it takes half the move before Richard shows up, it's well worth the wait!   Laughter is the second best medicine; love of a good friend is #1. Don and Anne

 

PS

Want to good laugh? Check out these wild conspiracy theories:

http://www.splcenter.org/get-informed/intelligence-report/browse-all-issues/2010/fall/patriot-paranoia

 

 

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Love is the music of life;
Compassion is its melody.
  - Don Peer ( o)==#

Posted via email from Don Peer